Refund and Returns Policy

Last updated: May 4, 2025

At Streamline Innovations, we are committed to providing high-quality professional services that create real value for your business. However, we understand that sometimes plans change. This Refund and Returns Policy outlines how we handle cancellations, refunds, and service changes.

1. Scope of This Policy

This policy applies to all services offered through our website streamlineinnovations.tech, including:

  • Consultations and strategy sessions
  • HR and IT process improvement services
  • Digital assessments, toolkits, or downloadable resources (if applicable)
  • Any other non-tangible services delivered by our team

2. Cancellation Policy

❗ For Scheduled Appointments

  • You may cancel or reschedule a booked consultation or meeting up to 24 hours in advance with no charge.
  • Cancellations made less than 24 hours before the scheduled time may be subject to a 50% cancellation fee.
  • Missed appointments (no-shows) without prior notice are non-refundable.

3. Refund Policy

Since our services are digital, strategic, and time-based, we generally do not offer refunds once a service has been delivered or initiated.

However, we may issue partial or full refunds under the following circumstances:

  • A service was purchased but not delivered due to our own internal issues
  • There was a technical issue on our platform that prevented access to a paid digital resource
  • A consultation was booked and paid, but we failed to deliver or reschedule reasonably

All refund requests will be assessed on a case-by-case basis, and we reserve the right to decline refunds if the service was substantially delivered.

4. Digital Products (if applicable)

If you purchase downloadable content, reports, or toolkits:

  • These products are non-refundable once the download or access link has been issued.
  • If you encounter technical issues accessing your digital purchase, we will assist you promptly.

5. How to Request a Refund

To request a cancellation or refund, please contact us by email at:
📧 contact@streamlineinnovations.tech

Include the following in your message:

  • Full name and email address used for the booking/purchase
  • Date and nature of the service
  • Reason for your refund request

We typically respond within 3 business days.

6. Dispute Resolution

If you are unhappy with the quality of a delivered service, we encourage open communication. We’re happy to discuss your concerns and find a solution that works for both sides before escalating to formal action.

7. Policy Changes

We may update this Refund and Returns Policy periodically. Any changes will be posted on this page with an updated effective date.

Need Help?

If you have questions about this policy or need assistance with a refund or cancellation, reach out to us anytime.

Streamline Innovations
📧 contact@streamlineinnovations.tech